Member Support Coordinator - Outreach Coordinator (Eastern Division)

American Conservation Experience (ACE) is a dynamic non-profit organization dedicated to providing rewarding environmental service opportunities that harness the idealism and energy of a volunteer labor force to help restore America's public lands.  ACE has a national reputation for providing exceptional training and support to enable crews to safely and economically implement technically complex and physically demanding conservation projects for the US Forest Service, BLM, National Park Service, USFWS and numerous state and local land management partners. 

LOCATION(S): Asheville, NC

 Job Description:  The Member Support Coordinator-Outreach Coordinator will be responsible for meeting the recruitment needs of ACE's Eastern Region (CREW program), based in Asheville, North Carolina. This Member Support Coordinator (MSC)'s primary responsibilities include recruiting, interviewing, and orienting the Conservation Corps Members for ACE's Eastern Region. Other responsibilities include developing recruitment resources and partners, collaborating with other ACE offices to ensure consistent communication and implementing outreach events in local communities.

The MSC-Outreach will work closely with the MSC-AmeriCorps Manager & Associate Program Director. They will work remotely with the ACE Outreach Department nation-wide to ensure recruitment goals and compliance are met.

Due to our internal best practices regarding COVID, ACE office staff are currently working remotely (from home) about 80% of the time. We schedule times to work in the office based in Fletcher, NC when we need access to printing, files, for meetings, etc.

 Exemption Status: Non-Exempt

 Required Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactory, accurately and safely.  High level of integrity, strong work ethic, good judgment and problem-solving skills.  Committed to achieving results under demanding circumstances.  Ability to identify and resolve problems in a timely manner, gathers and analyzes information skillfully. Strong planning and organizational skills; ability to prioritize and plan work activities, uses time efficiently and develops action plans. 

The MSC will be promoting ACE and dealing with people in a variety of capacities (interviews, Corps Member support, community-based interactions) and as such is expected to maintain a professional demeanor, positive attitude, and willingness to act as an ambassador of ACE's program and brand at all times. The MSC will need to be flexible, adaptable, and enthusiastic while working in a fast-paced office environment. Leadership and forward-thinking are important assets in this position as the Outreach Department will continue to evolve.

 Knowledge, Skills & Abilities:

The requirements listed below are representative of the knowledge, skills and/or abilities required.  

• Computer skills including intermediate knowledge of Excel & Word, and professional email etiquette is required.
• Ability to navigate university and other youth organizations as sources for recruitment.
• Experience or knowledge of working with AmeriCorps program compliance, administration, and management.
• Willingness to travel.
• Ability to maintain a positive, constructive work environment conducive to team performance.
• Ability to maintain timely, effective communication with ACE staff.
• Possess a valid driver's license, a clean driving record and willingness to submit to background checks at both the federal and state level.
• Drug users, including recreational smokers of marijuana, should not consider applying as ACE reserves the right to require drug testing at any time and requires the maintenance of a drug free program at all times.

 Essential Functions Specific to the Job:

• Recruit and support ACE Corps Members on an annual basis.
• Conduct interviews for all qualified applicants for the Southeast Region.
• Collaborate with program staff to set recruitment goals.
• Manage current online recruitment efforts across a variety of job posting platforms.
• Conduct interviews while developing a standard recruitment protocol and screening candidates from all backgrounds.
• Administer and allocate slots for numerous AmeriCorps grants.
• Manage and update all recruitment database and spreadsheet information for clear tracking of ACE Conservation Corps members across all branches.
• Assist other ACE staff to mentor and develop Corps Members into stewardship and leadership roles.
• Coordinate orientation agenda and duties with ACE staff while coordinating arrival details with incoming members.
• Ensure on-boarding process runs smoothly for all new arrival groups.
• Drive 12-person passenger vans to meet arriving corps members at designated pick-up areas, acting as ACE's point of contact for all incoming corps members.
• Organize orientation materials and new member documentation for incoming corps members.
• Maintain, develop, and disseminate recruitment materials in collaboration with other ACE departments.
• Lead ACE/AmeriCorps orientations.
• Assist with AmeriCorps compliance, member file management, criminal history checks, and other enrollment duties.
• Network and develop partnerships with organizations/entities in the local community.
• Increase ACE's national presence through advertising and promotional materials.
• Other duties as assigned, including attending job fairs, conduct Corps Member evaluations, and occasional visits into the field.
• Assist in coordination Volunteer Service Projects for and with ACE AmeriCorps members in local communities.

Qualifications:

The ideal candidate will possess a unique combination of attributes, including (but not limited to) strong skills in leadership, interpersonal communication, public speaking, organization, management, conflict resolution, and motivating others. The ideal candidate will have an established passion in recruiting and supporting and developing the next generation of environmental stewards and leaders. This position will involve conducting phone and skype interviews for large portions of the day during the busy season. Past experience in manual labor while working and camping through adverse weather conditions in the outdoors is preferred.  Candidates should be flexible, adaptable, and enthusiastic while working in a fast paced, fluid, office working environment. The Member Support Coordinator must be willing to represent ACE in a safe, professional, positive, and enthusiastic manner.  

Ideally, applicants would have previous experience working in a team setting with young adults as well as experience with conservation and/or natural resource management. Applicants with past experience working with AmeriCorps in either a Corps Member or Staff capacity are also preferred. Leadership ability, forward-thinking, and flexibility is an asset in this position, as ACE continues to evolve. The candidate should be open to growth and increased responsibility over time. Self-initiative is key in maintaining structure to the multi-faceted and demanding workflow of this position, while sustaining a constant outward vision towards future growth.

Education Requirements:  BA/BS degree (or higher) is required 

Compensation: $15-17 per hour (DOE)  

Benefits:  We offer health, dental & vision, paid vacation, sick leave & designated Holidays for qualified employees. 

To Apply:  https:/usacconservation.applicantpool.com/jobs/  to fill out an application.  You must include a resume, one-page cover letter and three professional references.  Qualified applicants will be contacted by email to arrange an interview.  Applicants must follow all application instructions in order to be considered for this opportunity.

Deadline:  Open until filled.  Early consideration will be given as application materials are received, apply promptly.  

American Conservation Experience provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ex, national origin, age, disability or genetics.  In addition to federal law requirements, American Conservation Experience complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Current Openings for Outreach Coordinator ACE Southeast Jobs at American Conservation Experience - Staff